such as fiber-to-the-homeAllowing network capacities to maximizeUnderstanding the impact of your telephone systemBeing disingenuous to customersResponding to customers in a timely mannerQuestion 11.11. (TCO 9) Collaboration software allows multiple users to work on the same document at the same time. It also facilitates videoconferencing so that participants can see and hear each other regardless of where they are. One advantage of using such software is: (Points : 5)Multiple locations for the information being edited and saved.Multiple copies of the information so back-ups are not necessary.The software is considered shareware and is therefore not copyrighted.The software being considered public domain software and free for the taking.Multiple locations where the information is stored provides quick access.Question 12.12. (TCO 9) Which of the following does NOT assist professional and managerial business information systems: (Points : 5)High-level tasks such as new product designAnalyzing the organizationΓ’ΒΒs financial informationPlanning relatively short-term/tactical objectivesIdentifying trends within the industryTransaction processing systems to further assist with the daily flow of dataQuestion 13.13. (TCO 10) The role of information technology has changed since the days when it was known as data processing. You have been hired as the new manager of the IT department for Megalopolis Corporation. Megalopolis Corporation manufactures and sells barbecue grills to the middle-upper end of the market. Demand continues to be strong for all products. However
providing service (both warranty and non-warranty) continues to be a challenge. In essence